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Ειδήσεις - Ανακοινώσεις
Significant improvement of social responsibility performance in this year’s CSR Report of INTERAMERICAN
Friday 9 December 2011
INTERAMERICAN presented this year’s Corporate Social Responsibility Report, for the 2010 reference year, at an event organized for stakeholders. This is the third consecutive annual social responsibility report issued by the Company and the only one issued in the Greek insurance market in accordance with the Global Reporting Initiative (GRI-G3) international reporting standard. Parallel to this Report, INTERAMERICAN also communicates about progress in implementing the 10 principles of the UN Global Compact, in which it participates.
The Report covers five discrete fields of interest, i.e. corporate governance, the market, human resources, society and the environment, and records initiatives, good practice and result figures in regard to:
• inclusiveness, transparency and integrity in governance;
• innovation and professionalism in insurance systems and programmes and in services provided;
• management of relations with policyholders in the framework of the customer-centric policy;
• processes, systems for the management of performance and rewards, policies for opportunity, growth and benefits for human resources;
• the implementation of environmental practices for the management of natural resources and corporate environmental behavior;
• contributions to sensitive areas of social life (health care, addressing risks, support for vulnerable social groups, protection of the natural environment, support for education and culture).
Mr. G. Kotsalos, CEO of the Company, prefaced the presentation, noting that social responsibility establishes the credibility of INTERAMERICAN, as it permeates and characterizes all its activities, becoming an integral part of Company strategy.
Mr. Evangelinos, a professor at the University of the Aegean, presented the evaluation of the 40 CSR reports issued this year in Greece on the basis of the GRI standard. According to the evaluation carried out by the Operational Environmental Policy and Management Workshop of the University of the Aegean involving a range of 119 special indicators, the CSR Report of INTERAMERICAN shares 3rd place with the Reports of the National Bank of Greece and the Hellenic Telecommunications Organisation (OTE) (1st place was awarded to the report of TITAN and 2nd place was shared by Coca Cola 3E and Hellenic Petroleum).
The INTERAMERICAN report recorded 9 points of progress compared to the previous year’s report, its grade reaching 43% of the total score, while the average performance of the 40 Reports issued recorded 5 points of progress (26%). The speaker noted the impressive growth of the Company in a broader framework of social responsibility that has not yet matured in Greece. It should be noted that this year’s CSR Report of INTERAMERICAN is included, along with two other Greek Reports, in the advanced level of the UN Global Compact, and received a B+ grade in regard to the GRI-G3 reporting standard.
On behalf of the associate advisors on publication, Ms. Katsouli, Sustainable Development Manager, referred to the methodology used to prepare the Report and the GRI training and knowledge certification for the INTERAMERICAN executives involved. It should also be noted that Terra Nova contributed to the publication in an advisory capacity.
Mr. J. Roundos, Public Relations and CSR Manager, spoke on the substantial incorporation of CSR in corporate strategy and underlined the importance of the Report as a tool for dialogue with social partners, as well as the particular sensitivity and commitment of the Company for the undistorted propagation of the idea to the business community through joint ventures and participation of INTERAMERICAN in international and Greek networks, such as the UN Global Compact and UNEP FI for the environment, the CSR Network, the Network for the Promotion of Health in the Workplace, the European Road Safety Charter, etc.
Data included under chapters “Corporate Governance” and “Human Resources” of the report were verified by TUV Hellas, an external independent agency.